Frequently Asked Questions
Everything you need to know about styling your dream home.
What is the standard shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 10-14 business days to ensure safe handling and assembly in your home.
Do you offer a warranty on your home products?
Yes, all Shop All furniture comes with a one-year limited warranty covering manufacturing defects. Decorative accents and textiles are covered by a 90-day quality guarantee.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that custom-made upholstery and final sale items are non-returnable.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer up to five complimentary fabric swatches so you can see and feel the materials in your own lighting before making a commitment.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For larger purchases, we also offer flexible financing options through Affirm and Klarna.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status by logging into your Shop All account and visiting the 'Order History' section.